Tel: 01204 653295
Address: Unit 6, Bolton Technology Exchange, Spa Road, Bolton, BL1 4AY

Managing challenging Behaviour & Complex Health Needs

We have a reputation for delivering high quality services, often where there are limited options for a person who may have become marginalised by their complex needs. We succeed by remaining focused on the person, ensuring we communicate openly, honestly and fairly, and by working in true partnership with family/carers, day services and any other agencies involved.

How we can help you

Through developing behavioural support strategies, in partnership with community behavioural support teams and other health professionals, we ensure you are supported to maximise your independence, choice and control of your life.

We develop an understanding of what is important to you and what you are trying to communicate/achieve through your behaviour, support you to develop and maintain coping strategies, plan clearly structured interventions for when inappropriate or challenging behaviour occurs and provide you with the emotional and practical support you need.

This Enables You To:

  • Develop independent living skills 
  • Build and maintain robust circles of support and advocacy 
  • Make full use of mainstream community resources 
  • Access and use assistive technology 
  • Reduce inappropriate behaviours 
  • Move on to less supported services 

To enable effective empowerment, decision making and to maintain dignity, we provide you with the tools and channels to communicate effectively with everyone around you.

Working together and with input from your network of health professionals, a health action plan is developed which links into the outcomes identified within your support plan, risk assessments, behavioural management plan (where relevant) and communication passport.

How We Support You:

  • By working in partnership with a wide range of health professionals to support your health needs and general well being
  • To help manage any medication you are taking
  • With social issues or practical problems relating to your complex health needs
  • To utilise individual and group therapies, including alternative therapies
  • With practical aids and support to cope at home and in the community

We ensure that you are registered with a G.P. and a dentist and support you to access other services as appropriate, such as occupational therapy, physiotherapy, behavioural teams, community nursing, chiropody, ophthalmologist and dietetics. We also support and encourage you to participate in living a healthy lifestyle through healthy eating, exercise and health improvement programmes.